Surfbase

Terms of Use

Draft 4 · 6 November 2026

Draft for legal review. Not yet in force — the current terms remain at /terms and /privacy until this version is approved.

These terms apply to surfbase.com and the Surfbase app, run by Surfbase Sport Clubs & Facilities Management L.L.C. By creating an account or joining the waitlist you agree to them.

1. Your account

You need to be 18 or older to create an account. Keep your login codes to yourself; you are responsible for what happens in your account. One account per person.

2. The Founding waitlist

Joining the waitlist is free and does not oblige you to buy anything. Your place in line gives you access to Founding cards before people further down the line, while cards are available. It does not reserve a card or a price.

Your place is set by the order in which you joined. Each friend who joins the waitlist with your personal link moves you up 5 places. We may remove places gained through fake, duplicate or automated sign-ups.

Buying a Founding card is governed by the Founding Membership Terms.

3. Welcome coffee

When you join the waitlist we give you one welcome specialty coffee at Surfbase Café, Cityland Mall. One per person and per account. It is shown in the app as a voucher and is redeemed by the barista at the counter.

The voucher covers one specialty coffee of your choice from the café coffee menu. It has no cash value, cannot be exchanged or transferred, and is valid for 90 days from the day it appears in your account; the expiry date is shown on the voucher. We may end this offer for new sign-ups at any time; vouchers already issued stay valid until their expiry date.

4. Shop and food ordering in the app

Ordering from the shop and café in the app is shown as a preview and is not yet available. No order is placed and no payment is taken until we announce that ordering is open; at that point these terms will be updated with delivery, payment and return conditions.

5. Messages and notifications

We send you messages needed for your account (for example, login codes and booking confirmations) and, if you are on the Founding waitlist, the notice that the presale has opened — that is what the waitlist is for. Club news and offers are sent only if you agree, and you can switch them off at any time. Push notifications can be turned off in the app or in your phone settings.

6. Fair use

Do not misuse the site or app: no attempts to break in, overload or copy it, no automated sign-ups, no content that is unlawful or harms others. We may suspend accounts that do.

7. Content and brand

The Surfbase name, logo, texts, photos, renders and videos belong to us or our licensors. Images marked "Render" are visualisations of the planned club, not photographs.

8. Information about investing

Nothing on the site or in the app is an offer or invitation to buy shares or other securities. Information about investing in Surfbase is provided only individually, to people who are eligible to receive it under UAE law.

9. Responsibility

We work to keep the site and app available and accurate, but they may sometimes be unavailable. Nothing in these terms limits rights you have under UAE consumer protection law or liability that cannot be limited by law.

10. Law, changes and contact

These terms are governed by the federal laws of the UAE as applied in Dubai; the courts of Dubai have jurisdiction. We will tell you about important changes in advance. Contact: club@surfbase.com.

Surfbase Sport Clubs & Facilities Management L.L.C · Surfbase Dubai, Cityland Mall, Dubai, United Arab EmiratesFounding termsTermsPrivacy